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Xbox FAQs
About Xbox.com Prices and Cost?
The Xbox Series X, the fastest and most powerful Xbox ever, is priced at $499.99. The Xbox Series S, which is the smallest and sleekest Xbox ever, is available at $299.00. There's also a 1TB Xbox Series S in Carbon Black priced at $349.99. For those interested in refurbished models, the Xbox Series X (Certified Refurbished) is available from $429.99, and the Xbox Series S (Certified Refurbished) is also available. In terms of accessories, the Xbox Wireless Controller ranges from $44.99 to $69.99 depending on the edition. Please note that these prices are subject to change and it's always a good idea to check the official Xbox and Microsoft Store websites for the most accurate and up-to-date information..
About Xbox.com Payment Method?
Xbox.com supports various payment methods for purchasing games, subscriptions, and other services. These include credit cards, debit cards, PayPal, and mobile operator billing. It's important to note that not all payment methods are available in all regions. For instance, direct debit is only available in Germany. To update a payment method, one needs to sign in to the Microsoft account they want to update, go to Payment & billing and select Payment options. From there, one can add a new payment method, view or edit card, or remove card. After entering the updated info, select Save. If there's an authorization failure when trying to make a purchase, it's recommended to contact the bank. If there's a payment error for a pre-order, or if one wants to try another way to pay for a purchase, they can update the payment method following the same steps.
About Xbox.com Popular Products and Services?
Xbox.com offers a variety of products and services. The Xbox Official Site provides information about consoles, games, and the Xbox community. It features a Spring Sale where users can save up to 80% on games. Popular games such as The Elder Scrolls Online, Fallout 76, Halo Infinite, Dragon's Dogma 2, MLB® The Show™ 24, ARK: Survival Ascended, FINAL FANTASY XIV Online, and Planet Zoo: Console Edition are available.
The site also offers the Xbox Wireless Controller - Nocturnal Vapor and other accessories. Users can join the Game Pass for a low monthly price to enjoy hundreds of high-quality games, online console multiplayer, and EA Play. The Game Pass Ultimate and Game Pass Core members can save up to 50% on select Xbox Series X|S, Xbox One, and Xbox 360 titles, as well as deals on add-ons and consumables.
The Microsoft Store on Xbox.com allows users to shop for games and entertainment directly on their Xbox console or online. It boasts the largest catalog of games and entertainment, offering the latest releases, blockbuster exclusives, season passes, add-on content, indie games, and more. Users can also stream their favorite movies and content from Netflix, Disney+, Funimation, and YouTube, watch live sports with Hulu, Sling, and fuboTV, and listen to music in the background while gaming with Spotify, Amazon Music, iHeartRadio, and more.
The site also offers various ways to buy games and other entertainment content, from credit cards and debit cards, to PayPal accounts, to gift cards and content tokens sold at retail. Users can also create and share their Xbox wish list, add games to their wish list that they want to buy or install, and get notified when an item on their list goes on sale.
Xbox.com Return Policy?
Xbox.com has a detailed return policy for digital games and physical products. For digital games, refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time. As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used. If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account.
For physical products, you can enjoy free returns on almost any physical product you buy from them within 60 days of delivery date. Just send it back in like-new condition in its original packaging for a full refund. Some exclusions apply.
As for the shipping policy, Xbox Gear Shop provides several shipping options. Economy Shipping can take 8-10 business days to be delivered after tracking has been updated. Standard Shipping can take 5-8 business days to be delivered after tracking has been updated. Expedited Shipping can take 3-5 business days to be delivered after tracking has been updated. Not all items qualify for expedited shipping. Priority Shipping can take 1-2 business days to be delivered after tracking has been updated. Not all items qualify for priority shipping. They are able to ship anywhere within the United States. Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout. Certain items qualify for international shipping. Some countries that they are unfortunately not able to ship to at this time are listed on their website. Please note that you are responsible for any import fees, taxes, or duties required in your location upon delivery. Orders shipping internationally do NOT qualify for any free shipping promotions. Multiple orders placed on the same day cannot be combined and will ship separately. They are unable to change or update a shipping address once an order has been placed. They are able to ship most of their products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following. The City must be entered as either "APO" or "FPO". The State must be selected as either "AA" "AE" or "AP". The country must be the United States. You must enter your Zip code. Always remember to enter your full name, grade, and PSC or unit number. Please note: orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.
Can I use gift cards on Xbox.com?
Yes, gift cards can be used on Xbox.com. Both Microsoft and Xbox gift cards work in the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, or Xbox. You can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories. Note that you cannot buy a Microsoft 365 subscription with a gift card. To redeem a gift card or code, you need to go to microsoft.com/redeem. Enter the 25-character code, and then follow the prompts. Remember, codes that are redeemed on the wrong account cannot be transferred to another Microsoft account by Xbox Support. Also, codes can’t be activated or used if your account has an outstanding balance or payment option is no longer valid.
How much does an Xbox Game Pass subscription cost?
The Xbox Game Pass subscription cost varies depending on the plan. The Xbox Game Pass Ultimate costs $16.99 per month. This plan includes access to a collection of EA’s best-loved games, in-game rewards, and trials of select new games. It also includes online console multiplayer and the ability to play hundreds of console games on PCs, consoles, phones, tablets, & select Samsung smart TVs from the cloud. The Xbox Game Pass and PC Game Pass both cost $9.99 per month. These plans offer access to a library of games for a monthly fee. There are often promotions and discounts to consider, so the price may vary. Please note that prices may vary by location and are subject to change. For the most accurate and up-to-date information, it's recommended to check the official Xbox website or your Microsoft Account.
What are the key features of Xbox Series X?
The Xbox Series X is a next-generation console that offers a number of unique features. It supports Dolby Vision, which can provide a transformative experience for video games with superb contrast levels and spectacular highlights. The console also features dynamic backgrounds on the dashboard, adding a lively touch to the user interface.
One of the standout features is the ability to pre-load games before the disc arrives, reducing the waiting time for games to download or install. The Xbox Series X is equipped with an optical drive and a Type-A USB port on the front.
In terms of video output, it supports a native 4K resolution and can render up to 120 frames per second. It also has plans to support up to 8K, likely with upscaling. The console offers a Solid State Drive (SSD) for storage, which drastically increases the speed at which games and other applications can be loaded.
The Xbox Series X is also known for its backwards compatibility, supporting four generations of Xbox games and accessories. This means that it will support backwards compatibility all the way back to original Xbox games.
Lastly, it packs an unprecedented 12 teraflops of GPU power and enables new technologies and features like hardware-accelerated Direct X raytracing, variable rate shading, framerates up to 120 fps, and Quick Resume for multiple games. These features cumulatively deliver a new level of fidelity, immediacy, precision, and accuracy never before seen in console gaming.
Can I use Xbox to browse the internet?
Can I use Xbox to listen to music?
Can I use Xbox to watch movies and TV shows?
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